Description
In a high-pressure environment, it's easy for a simple conversation to ignite into a full-blown conflict. But what if you could diffuse the tension before it escalates? Unlock the power of care-filled words to enhance your credibility, navigate sensitive topics, and establish your reputation as a highly skilled communicator.
This highly interactive program is based on Karin Hurt and David Dye's new book: Powerful Phrase for Dealing With Workplace Conflict: What to Say Next to De-Stress the Workday, Build Collaboration, and Calm Difficult Customers.
12/10/2024 | 11:00 AM - 2:00 PM
- Virtual
- $395 (US) per person
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Karin Hurt and David Dye
Karin Hurt and David Dye help human-centered leaders find clarity in uncertainty, drive innovation, and achieve breakthrough results. They're the CEO and President of Let's Grow Leaders, a global leadership development firm known for practical tools and leadership development that stick, and the authors of several award winning books including Winning Well: A Manager's Guide to Getting Results-Without Losing Your Soul and Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates.
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